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Providence Health & Services Pharmacy Technician Certified in Mission Hills, California


Providence is calling a Pharmacy Technician Certified, (Full Time/ Day Shift) to Providence Facey Medical Foundation in Mission Hills, CA.

We are seeking a Pharmacy Technician Certified who will be responsible for the review and transmission of pharmacy medication scripts following the established Facey Medication Protocol Program. Submits prescription refills via an electronic task for immediate approval to the pharmacy for medications predefined in the guidelines and protocols established by the medical group. Makes appointments for patients as required by the Facey Medication Protocol Program. Provides education, training and guidance to Prescription Refill Clerks and Clinical Practitioners. Provides excellent customer service to patients, pharmacy personnel and Facey clinical staff and providers.

In this position you will have the following responsibilities:

  • Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected

  • Respect the dignity, confidentiality and privacy of patients

  • Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline

  • Use of phone, fax, ecopy and email in a professional manner

  • Knowledge of procedures and protocols for review, submission and follow up of Pre-Authorizations and medication refill tasks

  • Follow pre-defined clinical drug renewal protocols by drug classification

  • Perform an electronic chart review to determine approval and/or denial of medication refills per protocols

  • Schedule patient appointments based on medication protocol guidelines

  • Ability to analyze metrics and statistical data to perform Quality Assurance for the Pharmacy Technician Protocol Program

  • Act as a liaison with nursing and medical staff concerning prescriptions, errors and complaints

  • Attend meetings as required and participates in committees

  • Maintain required certification by participating in educational programs, current literature and professional organizations

  • Participate in continuous quality improvement, identifying problems, suggesting alternatives, and evaluating solutions

  • Ability to work overtime, nights and weekends, as needed


Required qualifications for this position include:

  • Successful completion of an approved pharmacy technician program

  • Pharmacy Technician license required by the Board of Pharmacy

  • Possess basic computer skills, including Microsoft Office programs i.e. Word, Excel and Power Point applications

  • Ability to use e-mail, fax, phone and e-copy

  • Possess excellent communication skills, both written and verbal, ability to work independently and as a member of a team with users, management, physicians and staff, strong planning and organizational skills, ability to trouble shoot, excellent customer service, ability to be a critical thinker and bring creativity, detail oriented, reliable and a self-starter

  • Ability to type 35-45 wpm

Preferred qualifications for this position include:

  • Pharmacy Technician Certification Board (PTCB) Certification

  • Bilingual Spanish speaker

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Pharmacy Technician

Location: California-Mission Hills

Req ID: 247805