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Providence Health & Services Logistics and Data Coordinator in Mission Hills, California

Description:

Providence is calling a Logistics and Data Coordinator (Full Time / Day Shift) to our Providence Facey Medical Foundation in Mission Hills, CA.

We are seeking for a coordinating the logistics required to meet department productivity objectives and quality standards. Maintains and optimizes research productivity through management of visits. Coordinates with multiple clients including patients, research coordinators, provider offices and ancillary services to assure compliance with research visits in accordance with research protocol. Assures quality research by accounting for all data collected and transmitting them accurately and timely. Performs routine quality assurance and identifies areas of improvement and formulates solutions to improve quality.

Works independently under general instructions on a wide variety research studies. Completes assignments within strict deadlines with a high degree of accuracy and efficiency. Readily adapts to the environment and the organizational culture. Positively supports the organization and the research team, and fosters harmonious external and internal working relationships.

In this position you will:

  • Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected

  • Respect the dignity, confidentiality and privacy of patients

  • Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline

  • Recognizes set priorities and manages them accordingly

  • Identifies opportunities for improvement and makes constructive suggestions to drive change

  • Schedule visits accurately and in compliance with protocols and department procedures

  • Contribute to increased department revenue by analyzing schedule patterns and makes changes to ensure optimum study visit productivitybe accountable for and enters all visits in internal system daily (i.e., Study Manager) for accurate administrative and financial reports

  • Assure all data points collected are transmitted to sponsors timely and with high degree of accuracy

  • Lead weekly reconciliation of data query resolution with research tea

  • Perform routine quality assurance activities as directed by Research Manager

  • Identify quality improvement opportunities and formulates solutions

  • Achieve required productivity standards for the department

  • Respond to written and verbal requests for information and department services according to departmental policy, procedures and protocols

  • Participate in educational programs and in-service meetings, as requested

  • Assist in department projects as directed

Qualifications:

Required qualifications for this position include:

  • Associate's Degree

  • Two (2) years experience with detail-oriented tasks and solving logistical issues

  • One (1) year experience in coordinating projects and problem-solving

  • Ability to quickly and constantly learn new web-based programs and navigate them

  • Detail-oriented, organized, and possess excellent time management skills

  • Communicate/interface effectively both verbally and written with external and internal customers

  • Possess initiative and use proper judgment with minimal supervision

  • Able to type 50-55 wpm and use a 10-key calculator by sight or touch

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Research

Location: California-Mission Hills

Req ID: 247780

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