Providence Health & Services Logistics and Data Coordinator in Mission Hills, California
Providence is calling a Logistics and Data Coordinator (Full Time / Day Shift) to our Providence Facey Medical Foundation in Mission Hills, CA.
We are seeking for a coordinating the logistics required to meet department productivity objectives and quality standards. Maintains and optimizes research productivity through management of visits. Coordinates with multiple clients including patients, research coordinators, provider offices and ancillary services to assure compliance with research visits in accordance with research protocol. Assures quality research by accounting for all data collected and transmitting them accurately and timely. Performs routine quality assurance and identifies areas of improvement and formulates solutions to improve quality.
Works independently under general instructions on a wide variety research studies. Completes assignments within strict deadlines with a high degree of accuracy and efficiency. Readily adapts to the environment and the organizational culture. Positively supports the organization and the research team, and fosters harmonious external and internal working relationships.
In this position you will:
Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected
Respect the dignity, confidentiality and privacy of patients
Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline
Recognizes set priorities and manages them accordingly
Identifies opportunities for improvement and makes constructive suggestions to drive change
Schedule visits accurately and in compliance with protocols and department procedures
Contribute to increased department revenue by analyzing schedule patterns and makes changes to ensure optimum study visit productivitybe accountable for and enters all visits in internal system daily (i.e., Study Manager) for accurate administrative and financial reports
Assure all data points collected are transmitted to sponsors timely and with high degree of accuracy
Lead weekly reconciliation of data query resolution with research tea
Perform routine quality assurance activities as directed by Research Manager
Identify quality improvement opportunities and formulates solutions
Achieve required productivity standards for the department
Respond to written and verbal requests for information and department services according to departmental policy, procedures and protocols
Participate in educational programs and in-service meetings, as requested
Assist in department projects as directed
Required qualifications for this position include:
Two (2) years experience with detail-oriented tasks and solving logistical issues
One (1) year experience in coordinating projects and problem-solving
Ability to quickly and constantly learn new web-based programs and navigate them
Detail-oriented, organized, and possess excellent time management skills
Communicate/interface effectively both verbally and written with external and internal customers
Possess initiative and use proper judgment with minimal supervision
Able to type 50-55 wpm and use a 10-key calculator by sight or touch
About the organization you will serve:
Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.
Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Research
Location: California-Mission Hills
Req ID: 247780